Refund policy

We are committed to your total satisfaction. Products can only be refunded if:

- You have purchased the wrong product.

- The product is damaged.

- You are not completely satisfied with your purchase. (We will analyze your reason first by email before confirmation).

We therefore offer you the possibility of requesting a refund under the following conditions:

1. Reimbursement Period : You have 15 days from receipt of your order to initiate a refund or return request. See our return policy.
2. Product Condition : The product must be in its original condition, unused, with its original packaging, in case you have purchased the wrong product or you are not satisfied.
3. Reimbursement Process : To request a refund, please contact us by email at with the order number and an explanation of the reason for your request.
4. Reimbursement Confirmation : Once we have received and inspected the returned product, we will notify you via email whether your refund request has been approved or rejected.
5. Reimbursement : If your request is approved, the refund will be made to the original payment method as soon as possible.
6. Return costs : Return costs are the responsibility of the customer, except in the case of a defective product and if the product needs to be returned in this context.

    We are here to assist you every step of the way.
    Do not hesitate to contact us at for any additional questions or concerns.

    Your satisfaction is our priority, and we will endeavor to resolve any issues in a fair and transparent manner.

    Thank you for trusting Feel Positive.


    United Kingdom, October 2, 2023